As a kid I had a couple teachers who always sent a “thank you note” to let students know their tasks were appreciated.
When I was a paper carrier my parents made sure I sent “thank you” notes to my customers who left me tips/gifts at Christmas Time.
Those simple acts of appreciation taught me to respond to e mails.
I have carried that philosophy with my side business.
With the amount messaging apps and e mail platforms there are multiple ways of receiving correspondence which means we can often overlook an important message. As a customer and business owner there is nothing more frustrating than having an important e mail overlooked or not responded to.
Having said that it can be difficult at certain periods…for example: if you have a job posting, or running a promotion, that sort of thing.
There are a few ways you can make sure e mails get a response:
Even though our day can get busy it’s important for any correspondence to be acknowledged. If someone take the time out of their day to e mail me I give them the cutesy of a reply. It’s something simple, but it does a lot.
I told myself while I worked in radio/media, I would use it for good and give back. The service is based out of Canada and many subscribers are Canadian. Here are some links if you choose to promote donations for the Alberta Fires. (Taken from the cbc website)
And a shout out to the other organizations/individuals who in their own way are making a difference and lending a hand.