As a kid I had a couple teachers who always sent a “thank you note” to let students know their tasks were appreciated.
When I was a paper carrier my parents made sure I sent “thank you” notes to my customers who left me tips/gifts at Christmas Time.
Those simple acts of appreciation taught me to respond to e mails.
I have carried that philosophy with my side business.
With the amount messaging apps and e mail platforms there are multiple ways of receiving correspondence which means we can often overlook an important message. As a customer and business owner there is nothing more frustrating than having an important e mail overlooked or not responded to.
Having said that it can be difficult at certain periods…for example: if you have a job posting, or running a promotion, that sort of thing.
There are a few ways you can make sure e mails get a response:
Even though our day can get busy it’s important for any correspondence to be acknowledged. If someone take the time out of their day to e mail me I give them the cutesy of a reply. It’s something simple, but it does a lot.
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